Privacy Policy

1. Introduction

Welcome to the Hampton Wine & Spirit Expo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (HamptonWineExpo.com), purchase tickets, enter our giveaways, or interact with our social media channels and advertisements.

2. Information We Collect

We may collect and process the following types of personal information:

A. Information You Provide to Us

•Contact Information: Name, email address, phone number, and mailing address when you purchase tickets, subscribe to our newsletter, or enter a giveaway.

•Transaction Data: Details about payments and tickets purchased. (Note: We do not store full credit card numbers; payment processing is handled securely by our third-party payment gateways).

•Social Media & Lead Forms: Information submitted through Facebook Lead Forms, Instagram promotions, or direct messages, including your name, email, phone number, and answers to custom questions (e.g., whether you have attended the event before).

B. Information Collected Automatically

•Technical Data: IP address, browser type, operating system, and device information when you visit our website.

•Usage Data: Information about how you navigate and interact with our website, collected via cookies, Meta Pixel, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

•To Provide Services: Processing ticket orders, delivering event updates, and managing entry at the venue.

•To Communicate: Sending administrative emails, customer service responses, and important event logistics.

•For Marketing & Promotions: Sending promotional emails, newsletters, and special offers (such as early access or discounted tickets). You may opt out of marketing communications at any time.

•To Administer Giveaways: Processing entries, selecting winners, and delivering prizes for promotions (e.g., the Krave Restaurant & Lounge ticket giveaway).

•To Improve Our Advertising: Using data collected via the Meta Pixel and Facebook Lead Forms to measure the effectiveness of our ad campaigns, build retargeting audiences, and deliver relevant content to you on social media platforms.

4. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

•Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, managing email communications, or analyzing data (e.g., ticketing platforms, CRM software, Meta Ads).

•Event Partners & Sponsors: In the context of specific co-branded giveaways (such as our partnership with Krave Restaurant & Lounge), we may share entry data with the named partner if explicitly stated in the giveaway rules.

•Legal Requirements: If required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

We use cookies, web beacons, and tracking pixels (including the Meta Pixel) to collect information about your browsing activities. This helps us understand website traffic, improve user experience, and serve targeted advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

•Access, update, or delete the personal information we have on you.

•Opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email.

•Request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website and social media posts may contain links to third-party websites (e.g., ticketing platforms, sponsor websites). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@hamptonwineexpo.com                    Website: HamptonWineExpo.com